Welcome to our Shipping policy. This document outlines the details of product shipping for purchases made through our website or picked up from our Office or Distribution Partners. Please take a moment to read through this information to ensure a smooth shopping experience.
Pickup from office or Distribution Partner:
Customers and Lifestyle Partners can pick up orders directly from the office or from the Distribution Partner. Payment options for Pickup Orders can be Cash, Demand Draft, Debit Card or Credit Card, and Online Payments through Wallets & UPI transfer.
Customers and Lifestyle Partners can purchase products from our website and can expect the following shipping conditions:
1. Products ordered through our website will typically be delivered within 5-7 working days from the date of order confirmation. Please note that this is an estimate and actual delivery times may vary depending on factors such as product availability, shipping destination and courier service.
2. We understand that unforeseen circumstances such as natural calamities or other unavoidable circumstances can cause delays in the delivery process. In such cases, we appreciate your patience and understanding as we work to get your products to you as soon as its safe and feasible. However, we will notify you about such delay through SMS / Whatsapp. In case a purchaser requires any information relating to the delivery of the products, he / she can reach out to our customer service team
3. If you receive a product that is defective or has a tempered packaging, we kindly request you to refuse the delivery at the time of receipt. Contact our customer service team immediately to report the issue and initiate the return or replacement process. We are committed to ensuring that you receive products of the highest quality and in pristine condition.