Terms & Conditions

Terms & Conditions for Lifestyle Partner

These terms and conditions are construed in accordance with the Indian Contract Act 1872 and supersedes any prior terms and conditions, discussions or agreements between Company and the Lifestyle Partner.

Between Rara Innovation, which is a partnership firm incorporated under Partnership Act 1932 having its Registered Office at LB-12, Ansal Bhawan, K.G. Marg, Connaught Place, New Delhi – 110001 (India) (Hereinafter referred to as ‘Shenue’) which expression shall, unless the context otherwise permits, include its successors, and permitted assigns) of the one part herein after called as First Party.

The person / entity who has filed the online application form available on the website: www.shenue.com hereinafter referred to as ‘Lifestyle Partner’ which expression shall unless repugnant to the context or meaning there of be deemed to mean and include his / her / their legal heirs, executors, administrators, and assignees of both the parties, hereby called as the Second party.

Whereas the first party is a registered business entity and the second party is willing to work with the first party after fully compliance of the Indian Contract Act 1872 on the following terms and conditions.

1. That the second party undertakes that he / she / they are 18 years and above and are of sound mind and have not been convicted by any court of law.
2. The second party further agrees that all the information which includes documentary proof of personal identification and address proof, as per KYC process framed by the first party on its website furnished to the company is correct and properly entered. The company reserves the rights to accept or reject application given by the Lifestyle Partner at its own discretion.
3. The second party agrees that they will provide all details of the first party to the prospective customer at the time of representing the company which includes description of the goods and services.
4. The second party hereby agrees that at the initiation of the representation to the prospect they shall identify themselves truthfully and they will clearly represent the identity of the first party, nature of the goods along with services sold and the purpose of the solicitation to the prospect customer.
5. The second party hereby agrees he / she will render accurate and complete explanations and demonstrations of goods and services, prices, credit terms, payment terms, buyback / exchange policies and terms of guarantee after sales service or any other policies of the first party.
6. The second party undertakes to receive incentives in accordance with the retail distribution plan established by the first party. Second Party will be regularly updated on their earned commissions.
7. The Second party at any point of time shall neither repack the product nor tamper the label of the products of the First Party.
8. The second party further agrees not to list, market, advertise, promote, discuss, or sell any product or the business opportunity on any website / online portal / mobile application / online forum / or in any other manner without the prior approval from the first party.
9. The second party further agrees to pay all the Govt. taxes (Whatsoever of any kind) as and when applicable and shall not hold responsible the first party for the same.
10. The second party hereby agrees that they shall neither mislead the prospective customer nor shall do false, deceptive, or unfair trade practices including misrepresentation of actual or potential sales or earnings and advantages in their interaction with any prospective customers.
11. The second party hereby agrees that they shall not make any factual representation to a prospective customer, which cannot be verified or make any promise which cannot be fulfilled against the policies of the first party.
12. The second party hereby agrees that they shall not knowingly make, omit, engage cause, or permit to be made, any representation relating to the operation, including retail distribution plan and agreement between the parties, or the goods and / or services being sold by such lifestyle partner, which is false and / or misleading.
13. The second party hereby agrees that they shall not provide any literature and / or training material not restricted to collateral issued by the first party to a prospective customer and / or the second party which has not been approved by the first party.
14. The second party hereby agrees that, it will be their sole responsibility to sell the products, purchased from the first party by their skill, ability and personal application, goods / products once sold, will not be taken back under any circumstances other than the buyback policy of the first party and this risk of loss and damages shall be sustained by the second party only with their own cost. This risk is transferred to the second party immediately after pick–up of the product or on behalf of them i.e., agent or transport carrier etc., from the first party.
15. The second party hereby agrees to defend, indemnify, and hold harmless to the first party against any liability, losses, damages or costs or any legal costs, incurred or suffered by the second party. As a result of any breach, negligence act or omission or willful default on the part of first party or their representative arising either directly or indirectly for the performance or non-performance by the second party or on behalf of them.
16. The second party hereby acknowledges that in their relationship with the first party or by virtue of this agreement, they and their employees, shareholders, officers, directors, principals, agents, and contractors (collectively representatives) shall hereafter continue to be entrusted with confidential information, the discloser of any information to competitors of the first party or to the general public would be highly detrimental to the best interest of the first party.
17. Both parties agree that the retail distribution plan established by the first party is the only distribution plan that is followed by the first party. The first party shall not be responsible for any claims arising out by the second party for commissions other than the retail distribution plan of the first party.
18. The first party reserves the right to change or modify the retail distribution plan without any prior notice and the second party agrees to accept any such change or modifications to retail distribution plan.
19. Both parties hereby agree that all control and monitoring of the practices and methods shall be controlled by the first party.
20. The First Party issues unique Identification Number along with a Unique Business Centre which is restricted to single Pan Number. Both the parties agree that this Unique Business Centre is not transferable under any circumstances.
21. In case of Non-Performance by the second party for the continuous 2 years first party will issue notice of Termination to the Second party. If the Second Party wishes to ask the First Party to review the decision to terminate, he / she shall make such a request to the First Party in writing within thirty (30) days from the date of notice of termination. If the First Party does not receive such request within the thirty (30) days period, the termination will automatically be deemed final.
22. All disputes, questions, or differences whatsoever which shall either during the substances of the agreement or after the termination thereof arise the parties hereto or their respective representatives, touching these presents or the construction or the application thereof or anything herein contained shall be resolved under Indian Arbitration and Conciliation Act and / or its statutory amendments, modifications, and re-enactment. The place of arbitration shall be New Delhi (India) only.
23. Both the parties have signed this contract after understanding the contents in their vernacular language with their free mind, and without any force / pressure whatsoever of any kind.

By clicking the agreed column, the second party undertakes that he / she / they have read & understood all the terms and conditions & retail distribution plan mentioned in Registration Form and agree to abide by them.

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